Terms and conditions
Terms and conditions of sale and use
Purpose
These general terms govern the use of the TierSafe service (the "Service"), published by ARDNTECH, which helps make a third-party file (customers, suppliers) reliable for electronic invoicing.
Credits
The Service works on a prepaid basis: purchasing credits (1 credit verifies one third-party record) gives access to verifications. The main features are:
- credits do not expire;
- a failed run is refunded;
- re-running the same file within 24 hours of a first run is free (fixing a column mapping).
Pricing
Prices are shown in euros, excluding tax, on the credits purchase page. The amount and the number of credits are fixed at the time of order: a later price change does not affect an order already placed.
Payment
Payment is made online, on our provider's secure payment page, by bank card. Credits are issued once payment is confirmed.
Invoicing
An invoice is issued for each paid purchase. It is available from your account and shows the number, date, issuer and your company details as entered at checkout.
Service
The Service returns a verdict per record (ready, to confirm, blocking) based on official registers (SIRENE, BAN). The official sources remain the only authorities: the TierSafe verdict is decision support and does not replace a verification obligation that rests with you.
Data
Uploaded files are kept only as long as needed for processing. For details of the data processed, the purposes and your rights, see our privacy policy.
After 24 months without a login, an account is notified by email then deleted (anonymised), with associated files erased.
Liability
The Service is provided "as is". The publisher uses its best technical efforts to ensure reliable verifications but cannot be held liable for an invoice rejection caused by a third-party record that is inaccurate or not updated by the customer.
Applicable law
These terms are governed by French law. Any dispute falls under the competent French courts.